Terms of Service



Last Updated: April 16, 2026

Welcome to bienDo. By accessing our website and participating in our Membership program, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Conditions

This website is operated by bienDo. Throughout the site, the terms “we”, “us” and “our” refer to bienDo. We reserve the right to refuse service to anyone for any reason at any time.

2. Amazon Purchases & Fulfillment

All physical product transactions, payments, and shipping are processed and fulfilled by Amazon.

  • Pricing & Availability: Prices for our products are subject to change without notice on Amazon’s local marketplaces (UK, DE, FR, IT, ES, NL).
  • Returns: Returns and refunds are subject to Amazon’s 30-day return policy. bienDo is not responsible for logistics or payment processing issues handled by Amazon.

3. Membership & 1-Year Warranty

We offer an extended 1-Year Warranty as a benefit to our registered Members.

  • Eligibility: To qualify, you must register your email and provide a valid Amazon Order ID on this website.
  • Coverage: The warranty covers manufacturing defects. It does not cover normal wear and tear, improper washing (please follow care instructions), or intentional damage.
  • Registration: By joining our Membership, you agree to provide accurate information and receive occasional brand updates and promotional offers.

4. Intellectual Property

All content included on this site, such as text, graphics, logos, and images, is the property of bienDo and protected by international copyright laws. You may not reproduce, duplicate, or sell any portion of the service without express written permission from us.

5. Limitation of Liability

In no event shall bienDo be liable for any injury, loss, or any direct/indirect damages arising from your use of our products, except as provided by consumer protection laws in your region (UK/EU).

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to conflict of law principles.

7. Changes to Terms

We reserve the right to update or change our Terms of Service at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

8. Contact Information

Questions about the Terms of Service should be sent to us at: Email: info@biendostore.com